Frequently Asked Questions

Everything you need to know about shopping with LIMÉ in Saudi Arabia

What are the shipping options available within Saudi Arabia?

We offer standard door-to-door delivery across all major cities in KSA, including Riyadh, Jeddah, and Dammam. Delivery typically takes 2-5 business days depending on your location.

Can I pay for my order using Cash on Delivery (COD)?

Yes, we support Cash on Delivery for orders within Saudi Arabia. Alternatively, you can pay securely using Mada, Visa, Mastercard, or Apple Pay.

What is your return policy for fashion items?

You can return unworn items with original tags attached within 14 days of receipt. Please note that for hygiene reasons, jewelry and swimwear cannot be returned unless they have a manufacturing defect.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We provide measurements in centimeters to help you find the perfect fit according to international and local standards.

Are the products sold on LIMÉ KSA authentic?

Absolutely. All products are 100% authentic and sourced directly from LIMÉ's official production lines, ensuring the highest quality materials and craftsmanship.

How can I track my order status?

Once your order is dispatched, you will receive an SMS and email containing a tracking link from our local courier partner to monitor your shipment in real-time.